Privacy Policy

Last updated: February 2026

PitchingPal ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit pitchingpal.com or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, and payment information when you place an order.
• Usage Data: Pages visited, time spent on site, referring URLs, and browser/device type (collected automatically via cookies and analytics tools).
• Communications: If you contact us by email or subscribe to our newsletter, we retain those messages and your email address.

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To send marketing emails (only if you opt in — you can unsubscribe at any time)
• To improve our website and customer experience
• To comply with legal obligations

3. Payment Processing

All payments on pitchingpal.com are processed by Stripe, a PCI-compliant payment processor. We do not store your credit card number on our servers. Stripe's privacy policy is available at stripe.com/privacy.

If you purchase through Amazon, your payment is governed by Amazon's Privacy Notice.

4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

5. Third-Party Services

We may use third-party services including:

• Google Analytics — for website traffic analysis
• Stripe — for payment processing
• Netlify — for website hosting
• Email marketing platform — for newsletters (opt-in only)

Each of these services has its own privacy policy and data practices.

6. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with service providers (e.g., shipping carriers, payment processors) solely to fulfill your order.

7. Data Retention

We retain your personal information for as long as necessary to fulfill orders, maintain our records, and comply with legal requirements. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests, please contact us at:

PitchingPal
Email: hello@pitchingpal.com